terms and Conditions

These terms and conditions ("Terms") govern your use of the website dingdangame.com (referred to as the "Website") operated by Dingdanggame, a merchant on Kinguin/g2a/k4g. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

1. Key/Code Redemption Process

1.1. Users are required to follow the specified account redemption process provided on the Website. Detailed instructions will be available to guide users through the redemption process.

1.2. Users must accurately input the necessary information and follow any additional instructions to complete the account redemption successfully.

1.3. Users are responsible for promptly reporting any errors or issues encountered during the redemption process to our customer support team.

2. Key/Code Delivery

2.1. Accounts will be delivered via email or other designated means specified on the Website.

2.2. We will make reasonable efforts to deliver the accounts within the specified timeframe; however, we do not guarantee immediate or specific delivery times.

2.3. Users must ensure that their contact information provided during the redemption process is accurate and up to date to facilitate the account delivery.

3. User Responsibility

3.1. Users are responsible for providing accurate and complete information required for the account redemption process.

3.2. Users must ensure the confidentiality and security of their account credentials and take appropriate measures to protect their accounts from unauthorized access.

4. Account Authenticity and Validity

4.1. We guarantee that the accounts sold on the Website are legitimate and obtained from reputable sources.

4.2. We ensure that the accounts provided are valid and will grant access to the intended product or service, subject to any specific terms and conditions.

5. Refunds and Exchanges

5.1. Refunds for purchased STEAM accounts are not available after the account request to process their order is submitted.

5.2. Exchanges may be considered under specific circumstances, subject to our sole discretion and the availability of alternative accounts.

5.3. Users must report any issues or request an exchange within the specified timeframe and provide appropriate evidence of account malfunction, as determined by our customer support team.

6. Account Security

6.1. Users are responsible for maintaining the confidentiality of their account credentials.

6.2. Users must take appropriate measures to protect their accounts from unauthorized access.

7. Limitations and Liability

7.1. We shall not be liable for any direct or indirect damages, loss of data, or any other losses incurred by the user as a result of redeeming or using the purchased account.

7.2. Users agree to use the Website and redeem accounts at their own risk.

8. Intellectual Property Rights

8.1. All Website content, including the account redemption process, text, graphics, images, and other materials, are protected by intellectual property rights.

8.2. Users may not reproduce, distribute, modify, or exploit any of the Website's content without obtaining prior written permission from us.

9. Privacy Policy

Collection and Use of Personal Data

1.1. When you place an order on our Website, we collect personal data necessary for the delivery of your purchased account. This may include your name, email address, and other relevant information required for account delivery.

1.2. We do not disclose, sell, or share your personal data with any third parties, except for the purpose of order fulfillment and delivery.

1.3. We only use your personal data to process and deliver your order, provide customer support, and communicate with you regarding your purchase.

Storage and Retention of Personal Data

2.1. We do not store personal data longer than necessary for the fulfillment of your order and the purposes described in this Privacy Policy.

2.2. After the expiration of the subscription period and when your personal data is no longer needed, we securely dispose of it in accordance with applicable laws and regulations.

Data Security

3.1. We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

3.2. While we strive to protect your personal data, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites and Services

4.1. Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal data.

Children's Privacy

5.1. Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children under the age of 13. If you believe we have inadvertently collected personal data from a child, please contact us, and we will promptly take steps to delete the information.

Changes to the Privacy Policy

6.1. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this Privacy Policy periodically for any updates.